MELTours - Bicycle and Walking Tours

Location: Swanston Street, Melbourne, Victoria, 3000, Australia

Welcome to MELTours, Melbourne's best Walking and Bicycle Tour Company where you "see more of Melbourne for less". Our company offers the best value tours based on price and quality of the visitor experience.
For such a young city, our city has packed so much into such a short period to become one of the world's great places to visit. Let us help you see, hear, taste and feel the best of what Melbourne has to offer in our great laneways.
Our point of difference with our Laneways of Melbourne Tour which is a cultural tour that gives you the best overview of the city as it is now! For more detail, we offer many more tours such as Art, Bicycle, Bars, History, Shopping & Textile, etc to unveil more surprises. These are more subject specific and concentrate on a specific area such as architecture, history or shopping.
With such a range of knowledge that we have gained by running so many different walking tours, we can customise our activities to suit our visitors to show you the real soul of Melbourne through its laneways, arcades and hidden places. Don't be fooled - only those who walk the city, know the city so choose MELTours to reveal the city's special stories.

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Description

MELTours is a Walking and Bicycle Tour company in Melbourne, Australia. We offer a mix of walking and bicycle tours within the City of Melbourne and inner suburbs that include such activities as Laneways, History, and Art walking tours. Bicycle tours are offered with the Melbourne Bike Share bikes and normal bikes being available.

Cancellation Policy

We reserve the right to cancel your booking if we do not receive the minimum number of bookings for a tour or for any other reason including force majeure. We will not cancel your tour unless it is absolutely necessary. If we cancel your booking because we do not have the minimum number of bookings we will offer to transfer your booking to an alternative tour date or refund your payment/deposit in full. If for any reason you cancel your booking your cancellation must be via email (in writing) and the terms and conditions contained herewith apply.

As per our published Guarantee for those individuals or small groups who attend a booked tour at the allotted time at the start location and there are excessive hot or wet conditions we will provide a full refund of the tour cost. For large groups corporate groups etc a 50% refund is payable.

In the case of a storm or force majeure we will stop the tour at that point and refund the percentage of the costs based on the time into the tour. For large groups corporate groups etc a maximum 50% refund is payable

- All tours must be paid for before a tour start except by prior arrangement. - While we will try and run tours as needed MELTours reserves the right not to run a tour without at least 48 hours notice. - For individuals/small groups there is no refund for tours cancelled in the last 48 hours - For large groups/corporate/schools no refund on cancellations 7 days or less prior. - In the event of a no-show all monies will be lost and any vouchers will become invalid. - We reserve the right to cancel a tour if minimum numbers are not met. - We reserve the right to not run an advertised tour due to operational reasons. - If a tour is booked and then cancelled we will offer a new time/date or a refund. - Children less than 13yo can only attend a Private Tour. - Children under 18yo need to be supervised at all times by a parent/teacher/guardian.