New South Wales

Luggage Storage

**IMPORTANT NOTICE: Sydney Visitor Centre will cease providing luggage storage from May 14, 2018**

Conveniently located in the heart of The Rocks, our Visitor Centre offers secure day storage for belongings while you explore our wonderful harbour city!



Price:          Small Luggage: $12 per piece  online special $10

                   Medium to Large Luggage: $20 per piece  online special $10

Location:    Shop 1-2, The Rocks Centre, Corner Argyle & Playfair Streets, The Rocks

Open:         From 8:15am when Cruise Ships are in port, from 9:30am all other days. 

                  (Closed Good Friday & Christmas Day)

Facilities:   Day storage only, available until 5:00pm



Book instantly | On request - response within 24 hrs

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Luggage Storage Terms & Conditions

carry on luggage

Accepted Luggage Sizes:

        Small Luggage: Carry-On Baggage size. L 48cm(19in) x H 34cm(13in) x D 23cm(9in) = 105cm(41in) total dimentions

        Medium to Large Luggage: anything larger than the 'small luggage' definition

Storage Terms & Conditions:

1. Luggage will be stored at Clocktower Square, The Rocks.  Once luggage is tagged and payment made at Sydney Visitor Centre, bags will be transferred - with the assistance of visitor if required. 

2. Fragile items must be well packed in protective wrapping and your bag clearly labelled that it contains fragile items.

3. By signing the below you confirm that any one piece of luggage stored is worth no more than $100.00.

4. Items of a live nature (animals or plants), illegal drugs, flammable goods or unwrapped food may NOT be stored.  If, for any reason these items are discovered, your luggage will be disposed of without compensation.

5. Whilst all care is taken, The Sydney Visitor Centre will not be held responsible for any loss or damage to stored items.

6. We offer day storage only – if you do not collect your luggage by closing hours you will be charged an extra day rate.

7. It is your responsibility to collect your luggage during office hours – 9:30 am – 5:00 pm

8. If someone other than yourself is to collect your luggage you must give them this form and a letter of authority.

9. Luggage left unpaid for 1 week or longer will be given to charity and no compensation is offered. 

10. An access fee of $5 will be charged should you need access to your luggage before your agreed pick up time (as per the time listed above)

11. When leaving your luggage, we are required to document photo ID on this form for security reasons.  All care is taken to securely store personal information.  Upon collection of your luggage, the information will be securely disposed.

12. The Rocks Sydney Visitor Centre is closed on Good Friday and Christmas day.

13. Once paid luggage storage booked online is NON REFUNDABLE.

Easy access from anywhere in Sydney

attempt 2 - with SVC

Overseas Passenger Terminal - The Visitor Centre is located an easy 3 minute walk from Sydney's main Port.  The most luggage friendly route is via Argyle Street

White Bay Cruise Terminal - Capatin Cook Cruises offer a $9 transfer from White Bay to Circualar Quay Ferry Terminal on Cruise Ship arrival / departure days.

Circular Quay Train Station & Ferry Terminal – Whether arriving by train or on one of Sydney's ferries, take a 6 minute stroll through the historic precinct of The Rocks, via George Street to reach the Visitor Centre.

Sydney Airport - Travelling via Sydney's Airport Link will have you arriving at Circular Quay Train Station in 20 minutes.